Privacy Policy

aux box Inc. (“aux box,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through auxbox.ca (the “Site”), how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information we collect

We collect information in two ways:

• Information you provide directly — through our contact form, property qualification form, or newsletter signup. This may include your name, email address, phone number, property location, and any details you choose to share about your project.
• Information collected automatically — standard technical data such as your browser type, device type, and pages visited, collected via analytics (see “Cookies & Analytics” below).

How we use your information

We use the information we collect to:

• Respond to inquiries submitted through our contact and qualification forms
• Send newsletter updates to subscribers who opt in (you can unsubscribe at any time)
• Understand how visitors use the Site so we can improve it
• Meet legal, regulatory, or security obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Third-party service providers

We rely on a small number of service providers to operate the Site and process form submissions:

• Resend — delivers the email notifications generated by our contact, qualification, and newsletter forms.
• Cloudflare — hosts the Site and provides spam/bot protection (Turnstile) on our forms.

These providers only receive the information necessary to perform their function and are not permitted to use it for any other purpose.

Cookies & analytics

We use a minimal set of cookies: one to remember your cookie-consent preference, and — where enabled — privacy-respecting analytics to understand aggregate Site traffic. You can decline non-essential cookies via the banner shown on your first visit, and you can clear cookies at any time through your browser settings.

Data retention

We retain information submitted through our forms only as long as necessary to respond to your inquiry and maintain reasonable business records, after which it is deleted or anonymized.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct inaccurate information, or ask us to delete it, subject to any legal obligation we have to retain it. To make a request, contact us using the details below.

Children’s privacy

The Site is not directed at children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The “Effective” date above reflects the most recent revision. Continued use of the Site after a change constitutes acceptance of the updated policy.

Contact us

Questions about this policy or your information can be sent to hello@auxbox.ca.

See also our Terms of Service.